Paul Lyman
October 2015
Sales Manager
Austin, TX
Customer Pillar: Gone above and beyond to assist customer
![](https://www.valin.com/sites/default/files/styles/asset_image_small_size/public/Paul-L_1.jpg?itok=q7XFm3Mh)
During the 10-day period that Paul was on-site he was able to secure significant new business for Valin to source approximately $225,000 in purchase orders displacing a competing filter the customer had in place. He was also able to get another major manufacturer’s components approved for numerous lines, secure orders for the parts, as well as have the customer stock 509 pieces of ½ inch face seal gaskets that are needed because the CDA sticks require the gasket. Paul continues to work with the customer to replace other destroyed components.
Paul exclusively supported the semiconductor customer in its time of crisis. His dedication to going well beyond the “extra mile” by giving his time, has elevated him and Valin in the customer’s eyes and will be remembered by the customer long after their business returns to normal operations.